Pharmacy Solutions

Enhance Patient Care & Pharmacy Performance

Improve patient satisfaction, boost sales performance, and ensure compliance with our specialized pharmacy experience management platform.

Pharmacy Patient Care Dashboard

World's Leading Pharmacy Brands Use Our Platform

We work with pharmacies worldwide to deliver the best possible experience to their customers and patients.

Dr.Max
Pelican
Staffino
HSS
Pharmacy Plus

Boost Customer and Patient Satisfaction at Your Pharmacy

Comprehensive solutions designed specifically for pharmacies to improve patient care, increase sales, and maintain compliance standards.

Patient Satisfaction Surveys

Collect feedback on prescription services, consultation quality, and overall pharmacy experience.

Post-visit surveys
Prescription feedback
Wait time tracking
Service quality metrics

Sales Performance Analytics

Connect patient satisfaction to sales performance and identify opportunities for growth.

Revenue correlation
Product performance
Customer lifetime value
Basket analysis

Staff Performance Management

Monitor pharmacist and staff performance through patient feedback and internal assessments.

Individual scorecards
Training recommendations
Performance benchmarking
Recognition programs

Compliance & Quality Assurance

Ensure regulatory compliance and maintain high-quality patient care standards.

Quality metrics
Compliance tracking
Audit preparation
Risk management

Collect Feedback Everywhere Your Patients Are

Multiple ways to gather patient feedback across all touchpoints—online and offline, from prescription pickup to consultation services.

Collect feedback from customers through email or SMS after purchase

Automated post-purchase surveys via email or SMS to capture immediate feedback on service quality and patient experience.

Send surveys via QR Codes through printed receipts

QR codes on receipts enable quick feedback collection right at the point of service, increasing response rates.

Gather site feedback using online messaging and live chat

Real-time feedback collection through website chat and messaging for online pharmacy services and consultations.

Case Study: Dr. Max Increased Basket Size by 25% with Our Platform

Dr. Max

Dr. Max

The second largest pharmacy chain in Europe, operating over 3000 pharmacies in 13 countries.

+25%
Basket Size
+29%
Customer Satisfaction
+18%
Average Purchase
Read Full Case Study
Dr. Max Case Study Results